Why does the client disappear after you offer your help? Are you being helpful? Who are you being helpful to?
Chris Do talks about how to be helpful without giving unsolicited advice, listening to client feedback, and working with a shared direction in mind.
Annotations
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00:52 It’s important that what you do is perceived as being helpful
03:55 If someone asks you to do something without clear direction, ask them for more details
04:34 Giving unsolicited advice
05:48 Q: What is the mindset you must have to resolve clients problems?
07:10 Don’t assume that you understand the goals and problems of the client
09:13 Q: How do you work with very little client feedback?
11:13 Q: My client wants to keep some elements of their old identity (colors, typefaces) but I feel it’s holding back my design vision?
13:24 Q: I feel that I’m doing the majority of my work in a group project, how do I tell my partner?
16:08 Q: How do you approach someone who gives you unsolicited advice for your work?
18:30 Mail Time
22:22 Q: Is it common for companies to have in-house designers to work on projects that they hire agencies to do at the same time?
27:00 Q: I was approached by a client and then they ghosted/disappeared on me. Why is that?
29:12 Q: When I give feedback to designers of less experience, they tend to shut down creatively. What should I do?
31:15 Q: I work as a design assistant. How do I be helpful to both the client and the artist?
34:30 Q: How do I get people to trust me as a new designer?
26:22 The Futur Meetup – Aug 10th
Show Notes:
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The Win Without Pitching Manifesto – Blair Enns
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Credits:
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